The CRG Direct Energy Survey Process: What to Expect

At CRG Direct, we believe that understanding your property's energy performance is the crucial first step towards creating a more efficient, comfortable, and cost-effective home or business. Our comprehensive energy survey process provides the detailed insights needed to make informed decisions about energy improvements. Here's exactly what you can expect when you book a CRG Direct energy survey.

Scheduling Your Survey Appointment

Initial Consultation and Booking

The process begins with a straightforward booking system designed for your convenience. You can schedule your energy survey through our website, by telephone, or via email. Our friendly customer service team will guide you through the initial steps, confirming your property details and discussing any specific concerns you may have about energy usage, comfort issues, or particular areas of interest.

Pre-Survey Preparation

Before our visit, we'll provide clear guidance on how to prepare your property. This typically involves ensuring access to all areas of your home or business, including loft spaces, cellars, and utility rooms. We recommend having recent energy bills available for discussion, though this isn't essential for the survey itself. There's no need for extensive cleaning or special preparations – we're here to assess your property as it is.

The Survey Visit: What Happens During the Assessment

Duration and Scope

A standard CRG Direct energy survey typically takes between 2-4 hours, depending on the size and complexity of your property. Our certified energy assessors conduct thorough inspections of both the interior and exterior, examining every aspect that contributes to your property's energy performance.

Professional Equipment Used

Our assessors arrive equipped with state-of-the-art technology to gather precise data:

• Thermal imaging cameras to identify heat loss patterns and insulation gaps
• Blower door equipment to measure air tightness and detect draughts
• Moisture meters to assess dampness levels and potential issues
• Combustion analysers for heating system efficiency testing
• Digital thermometers and hygrometers for temperature and humidity readings
• Light meters to evaluate lighting efficiency

Areas of Focus

During the survey, our assessors will systematically examine:

Building Fabric Assessment

• Wall construction and insulation levels
• Roof and loft insulation quality
• Floor construction and insulation
• Window and door performance
• Air tightness and ventilation

Heating Systems Analysis

• Boiler efficiency and condition
• Heating controls and programming
• Radiator and pipework insulation
• Hot water system performance
• Renewable energy potential

Electrical Systems Review

• Lighting efficiency and opportunities for LED upgrades
• Appliance energy usage patterns
• Smart technology integration potential
• Renewable energy system compatibility

Homeowner Involvement and Participation

Your Role During the Survey

We encourage active participation throughout the process. You'll have opportunities to:

• Walk through the property with our assessor to discuss specific concerns
• Ask questions about findings as they're discovered
• Share information about your energy usage patterns and comfort preferences
• Discuss lifestyle factors that might influence energy efficiency recommendations

Information Sharing

Your insights are invaluable. We'll discuss:

• Typical heating patterns and temperature preferences
• Any existing comfort issues or cold spots
• Previous energy efficiency measures already implemented
• Future plans for the property that might affect energy recommendations
• Budget considerations for potential improvements

The Survey Report: Your Comprehensive Energy Assessment

Report Structure and Content

Within 5-7 working days of your survey, you'll receive a detailed, easy-to-understand report that includes:

Executive Summary

A clear overview of key findings and priority recommendations, perfect for quick understanding of the most impactful improvements.

Current Energy Performance Rating

Detailed analysis of your property's current energy efficiency using recognised rating systems, with comparisons to similar properties.

Heat Loss Analysis

Comprehensive breakdown of where and how your property loses energy, supported by thermal imaging evidence where applicable.

Priority Recommendations

Categorised improvement suggestions organised by:

• Quick wins – Low-cost, high-impact measures you can implement immediately
• Medium-term investments – Cost-effective improvements with good returns
• Long-term upgrades – Significant investments for maximum efficiency

Cost-Benefit Analysis

For each recommendation, we provide:

• Estimated installation costs
• Potential energy savings
• Payback periods
• Environmental impact reductions
• Available grants or funding opportunities

Visual Documentation

Your report includes photographic evidence and thermal imaging where relevant, making complex energy concepts easy to understand and providing visual proof of identified issues.

Follow-Up Consultation and Discussion

Personalised Review Session

We don't just send you a report and disappear. Every CRG Direct energy survey includes a follow-up consultation where we:

• Walk you through the report findings in detail
• Answer any questions about the recommendations
• Discuss implementation priorities based on your budget and goals
• Provide additional context about how different measures interact

Customised Action Plan

Based on your specific circumstances and objectives, we'll help you develop a phased implementation plan that makes sense for your situation, whether you're planning immediate improvements or considering longer-term upgrades.

Integration with CRG Direct Installation Services

Seamless Transition from Assessment to Implementation

One of the key advantages of choosing CRG Direct is the seamless integration between our survey and installation services. When you decide to proceed with recommended improvements, the transition is straightforward:

Direct Implementation

• No need for additional assessments or quotes for the identified measures
• Our installation teams have full access to the survey findings
• We can schedule work based on the priority levels identified in your report

Quality Assurance

• All work is completed to the standards identified in your energy assessment
• Post-installation verification ensures predicted performance is achieved
• Comprehensive warranties and ongoing support for installed measures

Funding and Financing Support

• Assistance with available grants and financing options
• Guidance on government schemes and incentive programmes
• Transparent pricing with no hidden costs

Ongoing Relationship

We view energy efficiency as an ongoing journey rather than a one-off project. Many of our clients choose to implement improvements in stages, and we're here to support you throughout the process with:

• Progress monitoring and performance verification
• Additional advice as your needs or circumstances change
• Updates on new technologies and funding opportunities
• Annual check-ins to ensure systems continue performing optimally

Why Choose CRG Direct for Your Energy Survey?

Expertise and Accreditation

Our energy assessors are fully certified and undergo continuous professional development to stay current with the latest technologies, regulations, and best practices in energy efficiency.

Comprehensive Approach

Unlike basic assessments that might focus on single aspects, our surveys provide holistic understanding of how all elements of your property work together to affect energy performance.

Practical, Actionable Recommendations

We focus on providing recommendations that are practical, cost-effective, and tailored to your specific property and circumstances.

Independent, Unbiased Advice

As an independent provider, our recommendations are based solely on what's best for your property and energy efficiency goals, not on selling specific products or services.

Take the First Step Towards Energy Efficiency

An energy survey with CRG Direct is more than just an assessment – it's the foundation for creating a more comfortable, cost-effective, and environmentally friendly property. With clear insights, practical recommendations, and seamless integration with our installation services, we make improving your property's energy performance straightforward and rewarding.

Ready to understand your property's energy performance and discover how you could save money while increasing comfort? Contact us today to schedule your comprehensive energy survey and take the first step towards a more efficient future.